DOCUMENTS
IMPORTANT
All rentals include an Ocean Isle Beach Paid Parking Pass! Customers must follow the Ocean Isle Beach parking ordinance:
Parking violations will be the customer’s responsibility.
Any unpaid fines will be charged by Kool Kart Rentals, plus a $20 administrative fee.
These are the most frequently asked questions.
If you have any questions, don’t hesitate to get in touch with us.
FREQUENTLY ASKED QUESTIONS
DO YOU OFFER GAS GOLF KARTS?
At this time we offer only electric golf karts. Our karts are quiet, fast, and easy to charge.
CAN I ADD ADDITIONAL DRIVERS?
Yes, there is no limit on how many drivers can operate your kart. Keep in mind that all drivers must have a valid driver’s license and current auto insurance. Please send all additional driver information to the email provided on your reservation.
AM I ABLE TO PAY OTHER THAN ONLINE?
Yes. Just fill out our Other Form of Payment and we will reach out to confirm the details.
WILL YOU BE DELIVERING THE GOLF KART?
Yes, we are a fully mobile golf kart rental company and all of our pricing includes FREE (Ocean Isle only) delivery and pickup at the address you specify in the rental agreement.
I NEED TO CANCEL MY RESERVATION, WHAT DO I DO?
Please contact us directly at 910-357-4118.
CANCELLATION AND REFUND POLICY
If canceled outside of 30 days of your scheduled rental period, you will receive a 100% refund on your reservation deposit. There are no refunds to the reservation deposit if canceled within 30 days of your scheduled rental for any reason. All refunds are at the discretion of Kool Kart Rentals OIB. The Primary Renter will be responsible for any cancellation fees assessed.
HOW DO I CHARGE MY KART?
All of our golf karts are fully electric and plug into any standard outlet. No extension cords.
ARE YOUR GOLF KARTS STREET LEGAL?
Yes, all of our karts are fully street legal and may be driven on designated roads where the speed limit is 35mph. Please Note: Due to environmental impact, the town of Ocean Isle Beach does not allow vehicles to be driven on the beaches.
I'M A LITTLE WORRIED BECAUSE LAST YEAR MY KART BROKE DOWN AND I HAD A BAD EXPERIENCE WITH A DIFFERENT COMPANY...
We’re sorry to hear that and definitely understand your concern. For comparison, all of our karts are 2023 or newer models, which include everything you would expect like Bluetooth radios and upgraded storage; and are well maintained to provide a stress-free and fun rental during your vacation. In addition to that, we strive to provide the best customer service and customer experience we can offer. We take pride in providing the best karts on the island for a very competitive price.
CAN I SEE A COPY OF THE RENTAL AGREEMENT BEFORE I BOOK?
Sure
DO RENTALS INCLUDE PARKING PASS?
Yes, every rental includes a required parking pass.